Refund Policy

I. Our Commitment to You

At DictaVibe, we're confident that our AI-powered speech-to-text application will transform how you work with content. However, we understand that software purchases are important decisions, and we want you to feel completely confident in your choice.

That's why we offer a comprehensive 14-day money back guarantee on all DictaVibe purchases.

II. Refund Eligibility

You are eligible for a full refund if:

• You request the refund within 14 days of your original purchase date
• You purchased DictaVibe directly from our official website
• You provide your original order confirmation or transaction ID

No questions asked. We don't require you to provide a reason for your refund request, though feedback is always welcome to help us improve.

III. How to Request a Refund

Requesting a refund is simple and straightforward:

1. Contact our support team via email at [email protected]
2. Include your order information - provide your order confirmation number or transaction ID
3. Send from the email address used for your original purchase (for verification)
4. We'll process your request within 1 business day

IV. Refund Processing

Processing Time

• Refund approval: Within 1 business day of your request
• Credit card refunds: 3-5 business days to appear on your statement
• PayPal refunds: Immediate to your PayPal account
• Bank transfers: 5-7 business days depending on your bank

Refund Method

Refunds will be issued using the same payment method you used for your original purchase. We cannot issue refunds to different payment methods or accounts for security reasons.

V. What Happens After a Refund

Once your refund is processed:

• Your DictaVibe license will be automatically deactivated
• You'll receive a confirmation email with refund details
• You must stop using the software immediately

VI. Special Circumstances

Technical Issues

If you're experiencing technical difficulties with DictaVibe, we encourage you to contact our support team first. Many issues can be resolved quickly, and we're here to help you get the most out of your purchase.

Compatibility Concerns

Before purchasing, please review our system requirements. However, if DictaVibe doesn't work on your system due to compatibility issues, you're fully covered by our 14-day guarantee.

VII. Exceptions

Our 14-day money back guarantee applies to all standard purchases. The following situations may have different policies:

• Promotional or discounted purchases: Full refund available, but promotional pricing may not be reapplied to future purchases
• Corporate or volume licenses: May have custom refund terms as specified in your agreement

VIII. Beyond the 14-Day Period

While our standard guarantee is 14 days, we understand that exceptional circumstances may arise. If you have concerns about your purchase beyond the 14-day period, please don't hesitate to contact our support team. We'll work with you to find a fair solution.

IX. Fraudulent Activity

We reserve the right to refuse refunds in cases of suspected fraudulent activity, including but not limited to:

• Repeated purchases and refund requests
• Attempts to obtain multiple refunds for the same license
• Use of stolen payment methods
• Violation of our Terms of Service

X. Contact Information

For all refund requests and questions about this policy, please contact us:

Provider: 1804 AUDIO LLC
Email: [email protected]
Subject Line: "Refund Request - [Your Order Number]"

We typically respond to refund requests within 1 business day.